While each boat in the Tokyo Yakatabune Association may have slightly different cancellation policies when booked directly, all reservations booked through the Tokyo Yakatabune Association have the following cancellation policy:
|Days in advance cancellation request is received
Received by 5pm, Japan Time
Deducted from reservation total
|14-2 days in advance||50% fee|
|1 day in advance, day of, or no-show||100% fee|
This cancellation policy also applies to partial cancellations (i.e.: reducing the number of guests). The cancellation fee applies only to the number of guests removed from the original reservation.
If you need to make a cancellation or changes to an existing reservation, please contact us as soon as possible with the details of your changes.
In the case of poor weather, we will contact you in advance if your cruise must be cancelled for safety reasons. Please ensure that you provide accurate contact information. If your cruise is cancelled due to poor weather, we will provide a full refund.